Why structure matters
Plain text can be useful for people, but workflows often need predictable fields such as category, summary, confidence, and next action.
- JSON for apps
- Tables for review
- Checklists for action
Learn how to ask AI for clean JSON, tables, checklists, schemas, and workflow-ready outputs.
Plain text can be useful for people, but workflows often need predictable fields such as category, summary, confidence, and next action.
Structured output should still be checked. Required fields can be missing, values can be invalid, and generated data may need human review.
If parsing fails, retry with a stricter prompt, use fallback output, or route the item to a person instead of continuing blindly.
Design a JSON output shape for classifying a customer message with category, urgency, summary, and nextAction fields.